First it helps to keep the machine quiet. Please let us know if there's anything we can do to make this right. Just want my money back and to not deal with such disgraceful customer service again❗I should have checked the customer reviews before buying I've been in contact with UPS and Bluefin but they're both 3rd party they said⚠️⚠️⚠️So who should I contact to get my money back❓❓❓❗That's a shame ❗❗❗. absolutely awful. Voice your opinion today and hear what 25 customers have already said. Bluefin did not explain how to package the item properly and the item was damaged in transit when sending the unit back for repairs. Do you need something on a higher techy side? Im Gebrauch iast es viel leiser, als erwartet und somit sehr angenehm zu nutzen. Purchased a treadmill online on 22 August - wife is NHS and got a discount through their Blue-Light Card.Advised on 25 August that item had been dispatched, and given tracking number that did not work.Have sent several emails since (they don't have a phone number so this is only method of contact), and finally today (09 September) got another email with different tracking details....these suggest my item left Luton, which is less than 50 miles from my house, with UPS on 25 August.Over 2 weeks and yet they don't see the issue! CONS- There are not adequate directions for the remote or what the different programs do. Hey Heidi, thanks for taking the time to leave this review, although I'm sorry to see you had issues regarding the refund. Instructions were easy to follow and I was up and running (or up and cycling in my case) in minutes. The ergonomic drop handlebars are horizontally and vertically adjustable to fit different training programs. Mobile-compatible Bluetooth feature allows you to connect to your phone, tablet, bike, or TV, as the case may be. I ordered and paid for a Vibropower Plate at a cost of £149.99 on 3 June 2020 and was promised delivery via UPS on 12 June 2020, my order did not arrive and to date I am still chasing this order or a full refund. Your experience can help others make better choices. Absolutely abysmal customer service. Company Review – Bluefin. We hold our hands up and admit this was far from ideal, but we have better forecasts and new procedures in place to ensure this doesn't happen again. I can see that we have reached out to you to try rectify this situation, so please feel free to respond and we'll be more than happy to help. Overall, very happy. Only the latest review will count in the company's TrustScore. Read All Bluefin Fitness Reviews W.J.F. Thanks to the rugged 119 lbs aluminum frame bulk. I would leave no stars but don't have the option.Ordered an exercise bike, waited three weeks, order delayed, Amazon said...complained to Bluefin who took days to respond, then eventually said they had delivered it, and advised I check with my neighbours? I contacted bluefin, and they sent me a Pdf instructions on how to use app with Tour SP. There is the idea here that this machine, although not much to look at, should have all the settings and functions to help push users in the right direction. In this review, we are going to cover in-depth the pros and cons of the TOUR SP bike to help you decide whether it meets your indoor cycling needs. Your email address will not be published. Are you on a hunt for a new indoor cycling bike and you want something more than the usual everyday indoor bike with basic cycling convenience? Please Note Bluefin Fitness. With dimensions 41.18” L x 9.84” W x 34.57” H, it can be described as tall and narrow, although it’s very sturdy and balanced. Find helpful customer reviews and review ratings for Bluefin Fitness CURV 3.0 Elliptical Cross Trainer | Home Gym | Exercise Step Machine | Air Walker | Long-Stride | Kinomap | Live Video Streaming | Video Coaching & Training | Black & Grey Silver at I can see you have made a new review for us, which is very much appreciated! Chat is turned off and the phone lines turned off so basically I don't know what to do. Eventually i just called UPS and they came and picked it up the same day so no idea why Bluefin told me i had to take it to a drop off point. The vertical height adjustment has 9 levels to accommodate any user height, while the horizontal movement is designed to suit any positional requirements. Thoroughly fed up with this situation and I regret purchasing the equipment from this bunch. Do not, ever buy from this ‘company’. Ordered a rowing machine back in June (£600 so not exactly cheap), broke within 2 months. After a month of 'repair work' i finally got my rowing machine back (although i had no notification it was coming so was very rudely awoken by DPD at 7am). Attach the remaining parts and components for a fully functional indoor exercise bike. Usually, bodyweight abs-targeted exercises like sit-ups, crunches, planks, and bridges can give you satisfactory results. update on my previous reviews ..I finally had the courtesy of email from the company assuring me that they had put a lot of measures into improving their customer service and a sincere apology backed by a free working vibration plate which I must say is a great bit of equipment . The 55 lbs heavy flywheel, whisper-quiet belt transmission system, & micro-adjustable manual resistance, and powerful stop brake provide a smooth and effective riding experience. I keep sending them emails and they keep saying that they are investigating. it was packaged soooo badly I'm in shock and already has some marks on it. DES OPTIONS FITNESS QUE VOUS UTILISEREZ – 180 Niveaux + 5 programmes rendront… PLATEFORME OSCILLANTE AVEC DE NOMBREUX ACCESSOIRES – Haut-parleurs Bluetooth,… AIMEZ VOTRE CORPS … The bike comes partially preassembled, with tools and instruction manual for a very quick and easy DIY assembly. Please be aware when ordering from this company. 898 Reviews The most amazing thing about the Bluefin Fitness TOUR SP Bike is its high-end technology features. absolutely awful. I ordered an elliptical trainer from this company. I'm trying to get it returned and a refund at these other comments I'm now quite concerned. Hi Mark, sorry to see you had issues with your order. Bluefin Fitness Plateforme Vibrante et Oscillante Perdez du poids, éliminez de la graisse et développez votre masse musculaire avec peu d’effort grâce à cette plateforme vibrante et oscillante. It features top-notch features that enhance the overall … do not purchase from these people. This background coupled with personal passion for fitness help bring our readership a thoughtful curation fitness guide and fitness product review. Pourtant, elle remplit bien sa mission. I've contacted Bluefin to find out what they plan to do now but if its not resolved ill be contacting my bank under a section 75 claim as this has been an utter joke. I'm still waiting for my refund on 26th August. You might want to consider the Bluefin Fitness TOUR SP Bike. Share. Hi Launa, sorry to hear about your experience. Without a surname, I cannot locate your specific order to look into the communication you had with us - but if there's anything we can do to rectify this for you, please feel free to reach out to our support team so they can assist. Gives a great workout. This one comes with a blend of aesthetics and excellent delivery. Hello Janet, I am so sorry to hear about the delivery issues you had with your order. Just don’t go there. Pedal to your fitness goal on the TOUR SP Cycling Bike by Bluefin Fitness. Nous rencontrons toujours des délais de livraison prolongés. The treadmill was received badly damaged, delivered on 28th July 2020 and left in my garden by the courier for 2 days in the rain while we were away. Connect the mobile/tablet Kinomap to Bluetooth so that you can monitor and analyze your workout progressively. (Yes, we agree not the most … The thing that you guys have to realize with your love handles, it’s very based on your genetic on how you lose that fat. Built-in pulse sensors attached to the cushioned arm supports on the handlebars offer Heart Rate Control (HRC). Related Posts: Bluefin Fitness CURV 3.0 Elliptical Trainer; Sportstech LCX800 Cross Trainer Review; AsVIVA C16 2in1 Elliptical Cross Trainer; ProForm Cardio HIIT Elliptical Cross Trainer; Leave a Reply Cancel reply. Hi Alice, I am so sorry about the issues with your order. Hi Ria, I am so sorry to see that we have upset you - this is never our intention to make any customer feel this way. The Floor Standing Model:This unit comes in slick black, with a slightly lined surface plate for extra grit. The anti-slip surface makes the exercise effective and enjoyable. | Read 21-40 Reviews out of 28 purchased a treadmill from them. Vous vous ne tromperez pas en achetant cette plateforme, c’est une valeur sure, de plus elle a de très bons retours dans les commentaires et elle est dans les meilleures ventes. Read 5 more reviews about Bluefin Fitness Only the latest review will count in the company's TrustScore Helen 2 reviews. Nice and sturdy and will do the job.If my experience is anything to go by any issues that Bluefin may have been experiencing have now been rectified.My only suggestion to them would be to perhaps look to improve the initial dispatch email to help prevent unnecessary contact. Ordered a fitness treadmill on 26 October, arrived on 30th. Second, the smoothness of the vibrations is affected by t… I was contacted as advised within 24 hours (delivery info was missing from initial dispatch confirmation) and before I needed to follow up, treadmill had arrived. The 2500 watt motor is powerful for this type of unit, and gives you two advantages. I can see our co-founder Charlotte has personally reached out to you with the email we have on file, so please feel free to respond if there's anything we can do for you. The digital dashboard features a backlit LCD monitor that tracks and displays all your workout stats, including time, distance, speed, calories burned, and pulse. Can’t connect my TOUR 5 bike to Bluetooth !!! They do not provide a contact phone number so you cannot speak directly to customer service. Instructions on console and connection via Bluetooth could be better. Furthermore, it is suitable for both novices and experienced users. You enjoy the following features when you buy the TOUR SP Bike: The integrated smartphone/tablet Kinomap App gives you access to thousands of training videos & events from around the world, live coaching/training classes, and structured workouts. Plateformes vibrantes 3D Bluefin Fitness Perdez du poids, gagnez en muscle & améliorez votre fitness avec le mode vibrant de BLUEFIN Fitness. I hope that the refund was processed for you, but without your full name or order details I cannot look into this - however, if you have any further queries or if there's anything we can do to change your view of Bluefin, please reach out to our support team. Find helpful customer reviews and review ratings for Bluefin Fitness TOUR 5.0 Exercise Bike | Home Gym Equipment | Exercise Machine | Kinomap | Live Video Streaming | Video Coaching & Training | Bluetooth | Smartphone App | Black Grey Silver at Water bottle holder conveniently attached to the frame lets you stay hydrated during workouts. Rowing machine faulty , broke was issued a spare part which also broke , impossible to get them to collect item for a refund !!! Interestingly, there are still more other aspects of the Bluefin Fitness SP that tick the right boxes, as we shall see. One of their newest models, the Bluefin Fitness Vibration Plate Ultra Slim 1000 Watts with Bluetooth Speakers. Pedal to the finish line with the anti-slip aluminum pedals with cage design and adjustable straps that hold your feet securely during your riding workout. The ProForm Performance 600i treadmill is a model that sits somewhere near the center of their range, Bluefin Fitness TOUR SP Bike 4.3 DURABILITY 4.4/5 FEATURES 4.6/5 PERFORMANCE 4.8/5 CUSTOMER SERVICE 3.8/5 WARRANTY 3.9/5 SEE PRICE So, how do you get rid of love handles? Beyond awful. This Bluefin Fitness 3D Vibration Plate has a great motion and enough settings to help users keep up with their fitness goals. Rowing machine faulty , broke was issued a spare part which also broke , impossible to get them to collect item for a refund !! And the manufacturers claim that ten minutes per day on this vibration machine is equal to an hour workout at the gym. They are beyond appalling as a business and I’m not convinced they are a genuine company. On arrival, I found washers were missing and therefore the equipment could not abe assembled. Rowing machine faulty. The company sent a vibration plate that had been returned from a Amazon customer although I purchased it direct from Bluefin. When not in use, tilt and roll with great ease to storage space, using the built-in transport wheels. Pour obtenir des résultats visibles et optimaux, l’idéal est de prévoi… The bonus resistance cables offer the whole body workout. The Bluefin Fitness TOUR SPIN Bike is a streamline and compact indoor exercise bike for home and commercial use. I'm struggling to locate your order from the name on your review, but if there's anything further you'd like to feedback to us on, or anything we can do to turn your experience into a more positive one then please feel free to email our support team. From your review name I am unable to locate the specifics of your order. This fitness equipment has 3D Vibration Plate. Do not touch this company with a barge pole. Maintenance is low. Reply. The small size means that it can easily fit under furniture without using too much space. Should you wish to discuss anything further, please feel free to reach out to Charlotte and she will be more than happy to help. This has been a complete and utter waste of £600 and 6 months of my life. Join the 28 people who’ve already reviewed Bluefin Fitness. Apart from that, very very happy with Tour SP. Not sure if the company are able to convince me this would be a wise choice? Returned an expensive item and had to chase a refund, even with proof of return.. a lot of time spent messaging back and forth. I can see from our records that you have been in contact with Charlotte regarding this matter. This doesn't sound like our team, they're always more than happy to help customers with valid warranty claims and collections for bulkier items. Thanks to the rugged 119 lbs aluminum frame bulk. It includes the latest technology that moves the body muscles in a way that they lead to weight loss. Bluefin Fitness produce some high-end quality exercise machines for people who look for serious workout at home without going through a lot of extra hassle. Variez les exercices avec 180 vitesses et 5 programmes pré-enregistrés. My legs feel stronger already . Bluefin 3D Dual Motor - Customer Reviews, Prices, Specs ... Posted: (8 days ago) Bluefin 3D Dual Motor is a very popular option in the middle of the vibration platform machines price range. Hi there, thank you for your feedback - I'm sad to see your experience with Bluefin wasn't a positive one. Turn the tension knob right or left to mimic cross-country journeys or ride at ease with a varied intensity options. Enjoy real-life simulation of outdoor cycling at pace in the park or cross-country journey through the mountains. When i first contacted customer services i was told to open the machine and fix it myself. Contact is by e-mail only as there is no phone number by which to contact them. They have recently changed their response times to 72hours! Find more reviews about the Bluefin Fitness CURV 2.0 Elliptical Cross Trainer on Amazon here. The problem here is that not all users are able to get this set up properly. Without any more delays, let’s get started. Unless you can afford to loose a large sum of money, I would avoid at all cost. Obviously, an aluminum design offers more esthetic appeal than a steel frame, but it is also less sturdy than steel. For this reason, we have combined the much we could find from the manufacturers and the customer reviews on Amazon. If you're looking for the best cross trainer, you might consider checking out this best rated cross trainer Bluefin Fitness CURV 2.0. There are some reviews from more experienced users that showcase the negative aspects of this running machine. I have already requested a refund, and advised if it ever turns up I will send it straight back. Integrated into the handlebar armrests are pulse sensors that track your heart rate. Social Media compatibility also allows you to join a close-knit community of likeminded fitness enthusiasts today to keep your workout more interactive and fun. "They have £329.00 of my money and I'm having to fight to get it back.If I don't get a refund I'm going to Trading Standards. There isn’t much direct product construction information from the manufacturers on the Bluefin Fitness TOUR SP Bike. Some struggled to get the app working on their device and found that the treadmill wasn’t that impressive without it. The customer service was really poor and the people dealing with me were really unreasonable. We are always more than willing to accept any returns that fall under the T&Cs/warranty - if you are having any further problems, please reach out to our support team so this can be rectified for you. Social media compatibility gives you access to a Kino map online community where you meet like-minded gym enthusiasts. Easy enough to assemble alone, sturdy and well built, operation is silent, resistance is gradual, and controllable, more than enough for me. After sending them pictures which showed a snapped bungee cord (obviously not fixable) they agreed for me to send it back and sent out a prepaid delivery slip. Découvrez nos offres! Turn it right or left to increase or reduce resistance, respectively. Due to the increased demand on email enquiries, we switched our phone lines off to keep up with demand and focus on getting quicker replies to all email sent. it is impossible to assemble as the parts dont fit together. With dimensions 41.18” L x 9.84” W x 34.57” H, it can be described as tall and narrow, although it’s very sturdy and balanced. The second bluefin paddleboard took weeks to arrive due to heavy demand, the quality is dreadful in comparrison to their earlier products. The entire bulk of the TOUR SP Bike is supported by a strong and durable aluminum frame, which makes it and long-lasting piece of equipment worth investing in. Minus a star as there was a slight scuff on the base and the packing could have been a little bit better. I have emailed constantly and only had one reply and that's from the delivery company SUP offering a replacement when I send it back. Ever. Included in the purchase package are an assembly/maintenance toolkit and a self-explanatory, step-by-step instructional guidebook. Write … Even push-ups and pull-ups too. © 2020 Trustpilot, Inc. All rights reserved. Starting with the twist of a knob, you can tailor your riding experience to your desired intensity zone. The company had NO problem taking my money from my account. Whilst I know we've not been perfect, we have most certainly improved since the time you left your review - if there's anything we can do to turn your experience into something more positive, please email our support team who'll be more than happy to help. While you’re at it, avoid slippage with the ergonomically designed, multi-adjustable seat & handlebars and the anti-slip pedals with molded toe cages. Read honest and unbiased product reviews … Integrated smartphone Kino map App features thousands of training videos from around the world, coaching & training classes and structured workout. The multifunctional console with an advanced backlit LCD monitor displays and lets you track your workout data for distance, time, speed, calories burned, and pulse. Hi Dawn, thanks for your feedback and please accept my apologies for what happened regarding your order. Bluefin Fitness TOUR SP Bike 4.3 DURABILITY 4.4/5 FEATURES 4.6/5 PERFORMANCE 4.8/5 CUSTOMER SERVICE 3.8/5 WARRANTY 3.9/5 SEE PRICE Want to blast belly fat fast from your midsection? 10 minutes sur cet appareil correspondent à 1 heure de gym. Besides that, it is a compact size that is easy to carry with you even to work. Only downside I have found is the app. Name * Email * Website. No contact of any use from them regarding refund, every few days i would receive an email going round in a loop with automatic responses. !Not impressed, Do not, ever buy from this ‘company’❗❗⤵️I ordered a 4D Vibration Plate two months ago and supposed to be delivered in 4-5 working days to Ireland, just in time for my birthday but nothing happened. No customer service and a dishonest company. Emergency brake can be activated by pressing down the tension knob. I can see from our records that you have been in contact with Charlotte regarding this matter. Bluefin fitness ultra slim vibration plate received high rating in Amazon and Bluefin website. Découvrez des commentaires utiles de client et des classements de commentaires pour Bluefin Fitness Plateforme Vibrante Ultra Slim | Perte de Poids & Brûleur de Graisses à la Maison | 5 Programmes + 180 Niveaux | Haut-parleurs Bluetooth sur They responded by threatening legal action, stating it has been delivered, this is prior to the completion of any investigation RE where my bike actually went. I returned a fitness plate to them weeks ago, It had not been opened, as i had been advised against using it on medical grounds. From Accountant, to Financial Economist and to senior editor at 4EvaFit Lifestyle. I am 78 and shielded and it weighs 17Kilos so that is impossible. If you are still having an issue regarding the location of goods or the refund, please contact our support team so this can be looked into for you. Skip to content. Read 6 more reviews about Bluefin Fitness Only the latest review will count in the company's TrustScore Launa 3 reviews. The built-in stand on the console is designed to hold your smartphone or tablet while you stream videos, watch movies, follow a live online training session, answer calls, or just take control of your smart device during workouts. Transport wheels let you easily move the bike without help from extra hands. These include the Kino map App (used for video streaming & live online training/coaching, and Social Media integration), Bluetooth compatibility, HRC pulse tracking, and the backlit LCD digital fitness console. I will only change my review on them if they give me a refund because I don't trust them. And its so quite to use . But it can be too strenuous pushing, Bluefin Fitness TOUR SP Bike 4.3 DURABILITY 4.4/5 FEATURES 4.6/5 PERFORMANCE 4.8/5 CUSTOMER SERVICE 3.8/5 WARRANTY 3.9/5 SEE PRICE Okay, you have decided to buy a home treadmill for your workouts. Bluefin fitness product offers a 3D vibrating plate to reduce body mass through vibrations to make you fit. I was looking to purchase a fitness bike at £449 (I have a discount code) but after looking at these reviews I think that would be unwise on such a big spend. Every piece of exercise equipment has its own Unique Selling Point and for the Bluefin Fitness TOUR SP Bike, it is its advanced tech features. Get yourself Bluefin Fitness Vibration Platform, which is reckoned to be the ultimate fitness vibration machine currently available on the market. Stay hydrated during workouts with a handy bottle of water or some other beverages attached to the bike’s frame. !I assured them my neighbours knew nothing about this and asked for a refund. Looks good, adjustments have a large range, I am 6 ft. 3 and I have no problem with getting the correct ride height . Without your full name or order number, I cannot make specific comments regarding your experience with us, but if there's anything we can do to make this right, please reach out to us and we'll be more than happy to help. Das Gerät ist stabil, funktioniert und sieht dabei auch noch gut aus. The stationary exercise bike benefits from a sleek design and high-end tech features that will make your training more efficient, engaging, and entertaining. We pride ourselves on our customer service so it's upsetting to see you did not see this during your time with us. The product I bought malfunctioned within a few weeks of buying it. I made the decision to try the vibration plate to extend my therapy at home after suffering injuries from s bike accident. absolutely awful. PROS- This BlueFin product is well made and I use it 2 times per day. Worst Customer Relations Ever Experienced. This is my assessment after 3 weeks. Your email address will not be published. Integrated into the console is a phone/tablet holder that lets you take entertainment or convenience minutes off your workouts. La Bluefin Fitness Plateforme Vibrante et Oscillante Ultra Slim fait partie des appareils en entrée de gamme. A great number of customers say that vibration platforms generally work and they lose a bit of weight each week with regular use.